Job Description – Warehouse Shift Coordinator (Forklift and Van Driver) Reporting to: Warehouse Manager Location: FareShare East Anglia 4 Bermuda Road Ipswich IP3 9PL Contract Type: Fixed Term Contract Hours: 21 Hours per week Fixed Term Contract until 31 March 2026 Salary: £22,495 to £25,614 FTE About FareShare UK Our Vision: A UK where “No good food goes to waste”. We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 front-line charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people. There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit: www.fareshare.org.uk FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments. We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. The Role To co-ordinate the day to day operations, supervise a large team of volunteers and ensure the ongoing success of the FareShare East Anglia food warehouse in Ipswich. This will involve working closely with warehouse colleagues and volunteers to ensure that all operational activities are completed to the agreed timetable and to the food safety standards set out in the FareShare operating manual. As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role. Main Areas of Responsibilit y Operations T his post is funded until March 2026. Additional fresh produce will be delivered to FareShare East Anglia to ensure more surplus food gets redistributed to homeless shelters, food banks and charities across East Anglia. The role will have a focus on fresh produce from UK farmers and growers. Work as a team with the Warehouse Manager, Warehouse Coordinator colleagues and volunteers to ensure all shifts are adequately planned, supervised and meet operational needs this includes driving a Forklift. Responsible for organising food distribution using the FareShare food management systems. Maintain excellent relations and communications with volunteers, staff, food suppliers and charities Ensuring all key activities and milestones per shift are met Work with the Warehouse Manager to develop new operational processes as required and take an active role in their implementation To carry out any other duties which may be necessary in the light of the main purpose of the job. Health & Safety Be responsible for the Health & Safety and security of FareShare East Anglia buildings, vehicles, staff and volunteers, including the delivery of appropriate health & safety briefings. Carry out & update risk assessments as defined by the FareShare operating manual and complete risk assessments for all new activity as required. Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators. To ensure that the vans used by FareShare East Anglia are roadworthy and legal (taxed and insured) and to ensure there is payment of appropriate charges. Support the development of relevant policies and procedures for FareShare and to ensure that all staff, volunteers, food suppliers, charities and visitors adhere to them as appropriate. To comply with monitoring and evaluation systems as required for the regional centre activities and report regularly to the Warehouse Manager as required. Operating Hours and Shift Pattern Position will be 07:30 to 15:30 / 08:30-16:30 3 days per week and, on occasional Saturdays on a rota basis. Flexibility is required to provide cover for planned and ad-hoc absences as well as Public and Bank Holidays is highly desirable in this role and also offers the opportunity for additional hours to supplement the core hours. Requirements Person Specification As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role. Essential/Desirable Qualifications Commitment to gain, if not already held, intermediate certificate in food hygiene. Level 2 Food Safety Qualification. Full Drivers Licence and had forklift training. Experience & Knowledge At least one years’ experience of one or more of the following: Supervising/managing staff and/or volunteers. Warehousing operation. Food distribution. Experience of working in a team with evidence of demonstrating a flexible approach to team working. Experience of working on own initiative, able to manage own workload and prioritise tasks to meet objectives. Experienced driver, with full, clean driving licence and willing to undertake forklift training. Computer literate with experience of working with MS Office and other bespoke software package s. E xperience of driving vans / medium sized vehicles 3.5 Ton Experience of taking responsibility for health and safety issues within a food distribution and/or warehousing operation Experience of working in a highly regulated environment and demonstrable risk assessment capabilities Experience of delivering training to staff or volunteers. Experience of working with people who may have additional support needs. Skills, Abilities and Attribute. Excellent interpersonal & communication skills, clear ability to adapt approach to a diverse range of audiences. Team player able to motivate and develop people through positive approaches. Experience Experience of working as part of a team You’ll be pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail. You’ll have strong knowledge of Microsoft Offices packages, ideally at an advanced level and have a good level of numeracy and literacy. You’ll be great at building relationships across the business and providing a great level of service. Competencies and Behaviours Excellent communication both written and verbal, to various audiences Proven ability to provide a customer focused service Excellent, proven organisational skill Commitment to Equal Opportunities Benefits Hybrid/Flexible Working 28 days annual leave 8 Bank Holidays Employers Pension Contribution Employee Assistance Program Interest free bicycle purchase loan scheme Season Ticket loan Deadline for applications is Tuesday 5th August 2025.