Senior Administrator
TWC Home Improvements and Permaframe Home Improvements
Location: Swindon Office (with Potential Travel to Sites)
Salary: A GBP 25,000 : A GBP 29,000 per annum (depending on experience)
Hours: Full:Time (Monday to Friday)
Holiday: 28 days per year
Application Deadline: 30 July 2025
Are you an organised, self:motivated individual looking to kick:start or grow your career in a thriving home improvement company? TWC Home Improvements and Permaframe, leaders in windows, doors, and living space transformations, are seeking a dedicated Senior Administrator to join our dynamic team
About the Role
This is an office:based role where youll provide essential support to our Project Manager for Living Spaces and Project Manager for Windows. Your key responsibilities will include:
* Managing customer journeys from enquiry to completion, ensuring a seamless and positive experience.
* Delivering excellent customer service through phone, email, and in:person interactions.
* Assisting with administrative tasks such as scheduling, documentation, and progress tracking.
* Liaising between project managers, customers, and installation teams to maintain clear communication.
This role offers excellent progression opportunities for the right candidate, with training provided to help you develop and grow within the company.
About You
* Experience: Previous admin or customer service experience is a plus, though not essential as full training will be provided.
* Skills: Strong communication skills (verbal and written) and good computer literacy (e.g., Microsoft Office, CRM systems).
* Attributes: Self:motivated, eager to learn, and keen to progress into a more senior role over time.
* Qualities: A friendly and proactive attitude, with a passion for delivering outstanding customer service.
Why Join Us?
* Work with a thriving, award:winning company known for superior craftsmanship and customer care.
* Competitive salary between A GBP 25,000 and A GBP 29,000, based on your experience.
* Generous 28 days of holiday to enjoy a healthy work:life balance.
* Full training and support to help you succeed and grow within the business.
* Opportunity to be part of a supportive team with clear progression paths.
How
If youre ready to join a thriving company and grow with us, wed love to hear from you Apply and a cover letter outlining your motivation and relevant skills.
TWC Home Improvements and Permaframe are equal opportunity employers, and we welcome applications from all suitably qualified candidates.
Take the first step towards a rewarding career with TWC and Permaframe today
INDLS