Long term opportunity with permanent prospects Boosted holiday - 33 days per annum Outstanding, recently renovated premises Customer Service Advisor – Join Our Friendly Team in Coleshill! Looking to build a career in a fast-paced, people-focused role? We’re hiring a Customer Service Advisor working for a household name in the hospitality industry – helping hotels, restaurants, and catering businesses keep their operations running smoothly. Based in Coleshill, North Birmingham, this is your chance to join a supportive, professional team where no two days are the same. About the Role: As a Customer Service Advisor, you’ll be the go-to person for our clients, ensuring they receive timely and effective support. You'll be working Monday to Friday on staggered shifts—7.5 hours per day, starting as early as 7:00am and finishing no later than 6:30pm. Your Daily Responsibilities Will Include: Handling inbound calls and emails from hospitality clients with product or delivery queries Processing orders quickly and accurately using internal systems Liaising with warehouse and logistics teams to track and resolve delivery issues Maintaining up-to-date client records and logging customer interactions Proactively following up with clients to ensure satisfaction and resolve outstanding concerns Pay & Benefits: Starting rate: £12.21 per hour (rates to be reviewe...