Section 20 Project Officer Islington, London Temporary Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is £24.87 per hour LTD company rate. The PAYE equivalent is £21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!