And the job listing Expires on May 9, 2025
Working Title: Pediatric Complex Care Manager
Cost Center: 85/Plan based Care Management
Position Number: 60304
FLSA Status: Non-Exempt
Posting Salary Range: $53,045 – $66,837
Office Location: Remote in North Carolina
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.
Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.
At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.
What We’re Looking For:
Come be part of an integrated care team to work towards meeting the health and wellbeing needs of children. We are seeking an experienced Care Manager who has worked with children and adolescents with a variety of medical and behavioral health needs. The Pediatric Complex Care Manager provides support to Medicaid eligible children who require intensive support for a variety of needs, including but not limited to intellectual/developmental disabilities, mental health, and/or complex medical conditions.
On a typical day, you might:
* Provide on-going advocacy and education.
* Facilitate timely development of the Comprehensive Care Management Assessment, Individual Support Plan/Care Plan, Crisis Plan, 1915(i) Assessment and other assessments as needed.
* Collaborate with members supported and members.
* Ensure that assessments and plans are updated.
* Provide resources and information.
* Monitor, per established timeframes to ensure quality care.
* Coordinate with other members of the Integrated Care Team.
Employee Benefits:
Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Look at what we have to offer:
* Typical working hours are 8:30am-5pm
* A remote work option available for most positions
* Health Insurance – no premium for employee coverage
* Flexible Spending Accounts
* Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
* 401k with 5% employer match & immediate vesting
* Public Service Loan Forgiveness Qualifying Employer
Qualifications:
Education:
Bachelor’s degree, Master’s degree, or fully licensed HS professional or RN
Experience:
* Fully licensed by the NC governing board regulating Human Services professions,
OR
* Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served.
OR
* A graduate of a college or university with a Master’s degree in a human services field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling;
OR
* A graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, pre or post-bachelor’s degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling;
OR
* A graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, pre- or post-bachelor’s degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling.
Additionally, the care manager must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
Preferred Experience:
Work experience in Care Management, Care/Service Coordination, Early Intervention, Mental Health Counseling, working with dually diagnosed children; IDD/MH/SU preferred.
License/Certification:
None identified unless qualifying for RN.
Must have a valid driver’s license
Must reside in North Carolina to be considered for remote status.
To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:
* Employer Name
* Dates of service (month & year)
* Average number of hours worked per week
* Essential duties of the job as related to the position you’re applying for
* Education
* Degree type
* Date degree was awarded
* Institution
* Licensure/certification, if applicable
After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.
Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.
The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.
Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.
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