Join to apply for the Digital Care Hub Team Leader (Band 7) role at Airedale NHS Foundation Trust.
Job Overview
An exciting opportunity has arisen for an enthusiastic individual to join the Digital Care Hub as a Clinical Team Leader. The post holder must be a practising non‑medical prescriber and have an understanding of providing digitally enabled clinical services and their impact.
Main duties of the job
* Provide a high standard of clinical leadership and supervision to the Digital Care Hub service delivery team, ensuring procedures, guidelines and protocols are adopted to guarantee safe, effective care for patients.
* Support staff development to enhance service provision and customer relationships.
* Participate in clinical discussions with stakeholders such as ICB, PCNs, Community Teams, Out-of-Hours Services and care homes.
* Ensure compliance with the NHS Constitution.
Working for our organisation
* Cycle to Work
* Travel Scheme
* Childcare Vouchers with Salary Sacrifice
* Onsite Nursery
* Buying and Selling Annual Leave
* Car Leasing
* Employee Assistance Programme
* Employee Health and Wellbeing
* Extensive Reward Scheme
* Counselling Service
* Financial packages including Vivup and Wagestream
* Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network
Our Values
* Committed to Quality of Care
* Compassion
* Working together for patients
* Improving Lives
* Everyone Counts
* Respect and Dignity
Detailed Job Description and Main Responsibilities
Clinical Expertise
* Demonstrate professional accountability and adhere to the NMC or other professional Code of Professional Conduct.
* Take responsibility for the assessment of patients who contact the digital care hub services via telephone and video link.
* Competently assess and triage patients using the digital care hub services, including assessment, planning and evaluation of programmes of care.
* Participate in the multi‑professional review of patients who have been referred to digital care hub services, including those recently discharged from hospital.
* Develop competence of professional practice to advise and support patients using appropriate protocols.
* Develop clinical skills in triage and assessment of patients via the digital care hub, as well as within hospital.
* Supervise and maintain accurate legal records using care planning, Airedale NHS Foundation Trust’s and digital care hub’s documentation.
* Offer help and advice to patients’ relatives and friends responding to their individual needs in a caring and supportive manner.
* Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.
* Act as a clinical role model, reflecting the values, behaviours and clinical standards of the Trust and digital care hub.
* Adhere to Airedale NHS Foundation Trust’s policies and procedures relating to Health and Safety.
* Consult and co‑operate with clinical and support staff from all areas.
Managerial Skills
* Oversee e‑roster ensuring adequate staffing levels across the team.
* Approve annual leave in line with agreed staffing levels.
* Ensure all PDRs are completed for all service delivery staff within the Digital Care Hub.
* Manage sickness and implement the Trust’s sickness absence policy for the service delivery team.
* Support the DCH Business Manager with recruitment.
* Induct new staff.
* Ensure all staff attend mandatory training.
* Deliver training for new services/existing service developments to all staff.
* Support service delivery staff in professional development.
* Act as a deputy alongside the DCH Business Manager in the absence of the Head of Digital Care Hub and Nurse Consultant.
* Inform the Head of Digital Care Hub and Nurse Consultant of accidents, complaints, untoward incidents and other significant events.
* Ensure the health and safety of hospital personnel, patients, relatives and visitors within the Trust and Digital Care Hub.
* Supervise and manage safe use of equipment and supplies.
* Provide support to all team members, especially in times of stress.
* Support staff in developing confidence and competence in their specialist areas.
* Ensure service delivery staff proactively develop their specialist area, ensuring ongoing service improvement.
* Provide clinical supervision as required.
* Ensure clinical guidelines, protocols and procedures are available, up to date and adhered to.
* Maintain a high standard of clinical care provided by the hub to patients and their carers.
Person Specification
Skills – Essential criteria
* Practising non‑medical prescriber or working towards it.
* Leadership and management skills.
* Excellent written, verbal and electronic communication skills.
* Presentation skills.
Qualifications – Essential criteria
* RN/Project 2000 Adult Branch, RGN or Registered AHP.
* First degree in a relevant subject or substantial experience in Acute or Community Care.
* ENB 998 / C & G 730 / Educational qualification.
* Non‑Medical Prescribing V300 or working towards it.
Qualifications – Desirable criteria
* AIM, ALERT courses desirable (or willing to undertake).
* Masters modules in advanced practice (or willing to undertake).
Knowledge – Essential Criteria
* Extensive clinical knowledge in the care and management of the acutely ill.
* Demonstrates self‑learning to improve knowledge and skill base.
* Knowledge of risk management.
* Knowledge of NHS agenda in relation to Acute Care, Telemedicine, Clinical Governance and the Nursing and AHP Agenda.
* Understanding and ability to implement evidence‑based practice.
Knowledge – Desirable criteria
* Root cause analysis training.
* Knowledge of intermediate care and community services.
* Knowledge of SystmOne and other digital systems used for patient care.
Experience – Essential criteria
* Substantial experience in a senior role within Acute or Community Care.
* Ability to work with and motivate clinical and non‑clinical teams.
* Evidence of sustained practice development in previous employment.
Experience – Desirable criteria
* Previous experience at senior level within a Trust.
* Experience of designing and delivering training and education for health care professionals.
* Experience in managing and delivering sustained change.
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