Specsavers Royston
Join our team as an Clinical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous expertise will be truly valued and where you’ll be given the opportunity to thrive.
The main aim of this role is to ensure that all customers who are visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit.
As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
Main Responsibilities
* Ensure clinics are managed resourcefully
* Pre screening & field testing
* Keep waiting times to a minimum & manage handover
* Review clinic performance & plan ahead
* Assist with spectacle collections
* Clinical Admin
* Repairs and Collections
What’s on Offer?
* Full time - 40 hours hours include weekend working
* Salary - £27,000 - £28,000 depending on experience
* 28 days holiday & an additional day off to celebrate your birthday
* Pension contribution
* Specsavers Perks – our discounted benefits scheme
* Annual subscription to the "Headspace" app
* WeCare – UK confidential employee helpline
* Outstanding clinical and professional development opportunities
What we’re looking for?
* Passion for providing excellent customer service and making customers’ lives easier
* Confidence in using IT systems
* Excellent communication and listening skills
* Prepared to step out of your comfort zone and try something new
* Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Find out more
* Previous experience in a fast-paced customer service environment.
Checked all the boxes? Now’s the perfect time to apply!
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