We are looking for a highly motivated and hardworking individual to join our team. We have two sites: Jubilee Health Centre and Broad Street Surgery. This role is based at our Broad Street Surgery but may require coverage at our Jubilee site if needed.
Main duties of the job
* As a GP Receptionist, you are at the centre of how our surgery operates. You will be the first point of contact for our patients, so professionalism and empathy are essential. The role also includes;
* Greeting patients and visitors to the practice
* Booking and rescheduling appointments using the EMIS system in line with practice procedures to ensure optimal efficiency
* Receiving and accurately recording incoming calls and transferring them as appropriate to Doctors, Nurses, the Practice Manager, and other staff
* Using a task-based system from GPs and nurses
* Communicating effectively between GPs, patients, and hospitals
* Inputting data into patients' healthcare records as necessary
* Supporting all clinical staff with general tasks as requested
About us
CoventryGP started as a single-handed GP practice with Dr. J Sihota on 1st October 1985, at a purpose-built building on the corner of Broad Street and Stoney Stanton Road.
Dr. Sihota was joined by Dr. Nahl in 1992, and together they took over Telfer Road Surgery in Radford in 1996. As the practice expanded to two sites, the need for a new, purpose-built surgery arose. After negotiations with Coventry City Council, Jubilee Health Centre was opened in 2003 next to Tesco on Jubilee Crescent.
Following the opening of Jubilee Health Centre, the practice grew further. In 2010, we received a deanery grant to extend Broad Street Surgery to accommodate more trainee GPs and larger premises. The extension was completed in 2011, resulting in two modern, purpose-built premises serving our patients.
In 2012, Dr. Malik joined as a GP trainee, later becoming a partner after Dr. Sihota's retirement. The practice now cares for over 10,000 patients across both sites.
Job responsibilities
We seek a hardworking individual eager to join our busy GP practice at Broad Street Surgery. The role involves working at the Broad Street site with the flexibility to cover at Jubilee Health Centre if needed. Responsibilities include answering calls, communicating between doctors, patients, and team members, handling queries from GPs, patients, hospitals, and performing administrative duties.
Person Specification
Qualifications
* GCSE/NVQ in Maths and English
* At least 1 year of experience as a medical secretary or in healthcare administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to check for any criminal convictions.
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