Bank Receptionist and Medical Administrator
We are looking for an experienced Receptionist to join our team on a Bank contract. You will work with delivering exceptional standards of administration and customer service whilst being the front face of the hospital. This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptability. You must be computer literate with experience in Word and Outlook being essential.
What you will bring with you
* Proven experience in administration and customer service
* High levels of attention to detail
* Keyboard skills
* Good attention to detail and accuracy
* The ability to make decisions and use your initiative
* Excellent communication skill
* A flexible and positive attitude
What we give back to you
* Competitive hourly rates plus enhancements
* Free DBS
* Contributory pension scheme
* Excellent training and development opportunities
* Free parking and subsidised staff restaurant (subject to site facilities)
* Free uniform
* Access to Blue Light Card
Where you will be based
Pinehill Hospital is one of Hertfordshire’s leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery.
The hospital’s range of treatments and services includes cosmetic surgery, hip replacements, knee replacement, varicose vein treatment, hernia surgery, physiotherapy, cataract surgery, gynaecology services, snoring treatment and ear, nose and throat treatments.
What is a Bank contract
A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility as it allows you to choose shifts that fit your availability, leaving you with a greater work‑life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.
About us
Ramsay Health Care UK is a well‑established global hospital group with over 50 years experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. We are well respected within the healthcare industry and are one of the leading providers of independent hospital services in England. We are well known for our strong, long‑standing relationship with the NHS.
We love people with a positive can‑do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees form the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. The Ramsay Way culture recognises that people, staff and doctors are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. Pinehill Hospital is committed to quality, equality and opportunity for all.
We care
It’s more than what we do; it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that is as true today as it was when we welcomed our first patients in 1964.
The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Required Experience
Unclear Seniority
Key Skills
* EMR Systems
* Allscripts
* Multi‑line Phone Systems
* Customer Service
* Athenahealth
* eClinicalWorks
* Insurance Verification
* Medical office experience
* Medical Terminology
* Front Desk
* Medical Receptionist
* Phone Etiquette
Employment Type
Part‑Time
Experience
years
Vacancy
1
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