JOB TITLE – Assistant Restaurant Manager DEPARTMENT – Food and Beverage – Room Service CONTRACT TYPE – Permanent RATE OF PAY – Competitive, plus excellent benefits HOURS – 40 hours, over 5 days LOCATION – Newport, NP18 1HQ ID – REQ5752 OVERVIEW Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’ based in our dedicated Room Service department at the Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE Relevant experience or qualifications in Hospitality & Catering Strong knowledge of food and beverage service, ideally in a luxury hotel or room service setting A minimum of 3 years’ experience in a supervisory or managerial role A genuine passion for delivering exceptional guest experiences Professional appearance and excellent communication skills IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL Ensure every guest receives a warm welcome and prompt, courteous room service Support the Food and Beverage Manager with daily operations, including staff supervision and service standards Assist with staff onboarding, training, and performance management Ensure compliance with all alcohol service legislation and food safety standards Maintain high grooming and presentation standards across the team BE RECOGNISED AND REWARDED As one of our ‘Hospitality Heroes’ you’ll enjoy a range of benefits: Career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US As a Celtic Collection employee, you’ll be able to say: I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.