Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role SummaryA global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment.The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery, working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation.Key ResponsibilitiesTake full ownership of IT service delivery across a manufacturing site and associated remote officesLead, develop, and mentor a local IT team, ensuring high performance and continuous capability developmentPartner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliabilityAlign local IT operations with global IT strategy, standards, and initiativesSet priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiativesOversee and maintain core IT infrastructure, including:Virtualisation platforms (e.g. VMware)Windows Server environmentsNetwork infrastructure (LAN/WAN)Ensure robust IT security, risk management, and compliance across all systemsSupport and optimise IT systems critical to manufacturing operations, ensuring minimal downtimeManage IT budgets, resource planning, and vendor relationships where applicableProvide reporting and governance into regional and global IT leadershipSkills & Experience RequiredDegree in Computer Science, Information Technology, or a related disciplineMinimum 10 years' experience in IT, including significant leadership experience (4+ years managing teams)Demonstrable experience within a manufacturing or industrial environment (essential)Strong understanding of IT requirements in 24/7, production-critical environmentsTechnical expertise in:Microsoft Active Directory and cloud servicesData centre infrastructure and operationsNetwork infrastructure and servicesExperience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirableStrong analytical and problem-solving capabilitiesProven ability to manage multiple priorities in a fast-paced operational environmentExcellent stakeholder engagement and communication skillsKey AttributesStrategic thinker with a hands-on approach to technical leadershipStrong leadership and team development capabilitiesProactive, resilient, and results-drivenDeep appreciation of uptime, reliability, and operational continuity in manufacturingExperience working within a global, matrixed organisationSalary/logistics£70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: