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Head of modern workplace

Nelson
Daisy Communications
Posted: 29 October
Offer description

Job Description


Location: London, Reading, Sheffield, Manchester or Nelson
Salary: Discussed upon application
Hours: Monday to Friday, between 8:30 -17:30 (37.5 hours per week)

Key Responsibilities:

Commercial Strategy & Execution:

* Own and deliver the Modern Workplace commercial strategy across all segments and channels, driving revenue growth and recurring gross margin through pricing, base management, and optimisation.
* Collaborate with Product and Partnerships teams to shape joint go-to-market initiatives, maximise cross-sell opportunities (e.g., Bytes integration), and deliver measurable commercial outcomes.
* Maintain an external market perspective to ensure O2 Daisy’s Modern Workplace proposition remains differentiated and ahead of competitors.

Sales Leadership & Growth:

* Build and lead a focused sales team to deliver revenue and margin targets across SME/SOHO segments, while driving category growth through enterprise and public sector partnerships.
* Ensure all Modern Workplace bid materials are clear, compelling, and customer-relevant to maximise conversion and win rates.

Proposition, Marketing &BI

* Develop and deliver compelling Modern Workplace propositions and marketing programmes that build awareness, pipeline, and conversion across all customer segments.
* Leverage business intelligence for performance tracking and opportunity identification, ensuring propositions align with the wider portfolio and integrated go-to-market strategy.

Performance Management

* Accountable for delivering recurring gross margin and revenue targets across all segments and channels.
* Implement robust performance tracking and reporting, driving ongoing optimisation, innovation, and simplification of go-to-market activities.

Team Leadership & Collaboration

* Build and develop a high-performing Modern Workplace team, driving talent growth, accountability, and a culture of continuous improvement.
* Foster strong cross-functional collaboration and role model leadership behaviours that create alignment, empowerment, and pace.

Qualifications

* Proven senior commercial leadership experience within B2B telecoms or technology sectors, ideally with experience across the Microsoft portfolio
* Strong track record of delivering revenue and margin growth across multiple customer segments.
* Deep understanding of B2B market dynamics, propositions, pricing, and channel strategy.
* Experience leading cross-functional teams spanning sales, marketing, commercial, and propositions.
* Strong grasp of both direct and indirect channel dynamics
* Demonstrated ability to design and execute go-to-market strategies for new and existing services.
* Exceptional stakeholder management skills, with ability to influence at C-level and align across complex organisations.
* Commercially astute, data-driven decision-maker with strong financial acumen.


Additional Information


What Are the Benefits of Working at Daisy?

Our ethos is simple: the more you put in, the more you get out.

Here’s what we offer:
25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
An extra day off on your birthday or if you're getting married
£500 referral bonus – bring great people, get rewarded!
Exclusive Virgin Media and O2 staff discounts
Professional development – training and support to help you grow
Eye care vouchers and discounted Medicash membership for healthcare savings
Sim deals for you and your family/friends
Exclusive discounts and savings at over 1,200 retailers

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