Overview
Join to apply for the Reception & Concierge role at Sodexo
Guildford - Part time
Operational excellence begins with you. We are looking for a professional and reliable Reception & Concierge Officer to be the first point of contact for staff, visitors, and contractors. This role combines high-quality front-of-house service with security awareness, ensuring the safe and efficient operation of the service desk and access control systems.
Responsibilities
* Deliver an excellent customer experience at all times through a professional and welcoming reception service.
* Greet, register, and direct all visitors, contractors, and staff in line with client security procedures.
* Manage incoming calls, screening and forwarding appropriately, and handle queries with efficiency.
* Maintain accurate daily reports, visitor logs, and key audits.
* Escort guests and contractors to approved areas, ensuring compliance with access protocols.
* Support administrative functions for Health & Safety, Fire, and First Aid processes.
* Assist with contractor management, inductions, and taxi bookings for staff/clients.
* Ensure daily handovers are completed and premises are secure during office hours.
* Contribute to continuous improvement and take part in Sodexo’s development programmes.
What You'll Bring
* Organised, reliable, and flexible with a proactive approach.
* Able to work independently while contributing as part of a team.
* Customer-focused, with excellent communication skills (verbal and written).
* Skilled in administration with attention to detail and accuracy.
* Able to prioritise tasks and remain professional under pressure.
* Confident in developing positive relationships with staff, visitors, and contractors.
* Aware of Health, Safety, Environment, and Quality (HSEQ) requirements.
What You'll Earn
* 24 hours per week
* Monday, Wednesday and Friday 8:00am - 5:00pm
* £14.79 per hour + Sodexo employee benefits package
* Site Specific Benefits
* Opportunities for career development
Why Sodexo
Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families.
Benefits and Inclusion
* Unlimited access to an online platform offering wellbeing support
* Employee Assistance Programme for legal and financial advice and wellbeing support
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme
* Pension Plan
* Learning and development tools
* Bike to Work Scheme
* Enhanced benefits and leave policies
About Sodexo & Inclusion
At Sodexo, our purpose is to create a better everyday for everyone. We are an inclusive employer and a forces-friendly employer. We encourage applications from diverse backgrounds and identities. We are a Disability Confident Leader employer with a disability-focused interview scheme for eligible candidates.
Ready to be part of something greater? Work with the best in the business. Sodexo reserves the right to close this advert early if we receive a high number of applications.
Job Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Administrative
* Industries: Facilities Services
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