VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels. This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture. The position is Permanent, Full-time, and based in Belfast. Salary Competitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression. Key Responsibilities Strategic Leadership & Operations Drive financial KPIs to support sustainable business growth. Develop and implement long-term strategic plans. Monitor industry trends and competitor activity to identify new opportunities. Ensure compliance with legal, licensing, and health & safety regulations. Oversee daily operations across all departments to ensure efficiency. Regularly review and optimise departmental processes. Lead the adoption of technology and operational improvements to enhance the guest experience. Guest Experience & Engagement Maintain consistently high standards of service. Monitor and respond proactively to guest feedback. Ensure all guest interactions are personalised and professional. Manage and resolve complaints quickly and effectively. Maintain a visible presence by engaging directly with guests. People & Culture Recruit, lead, and motivate high-performing teams. Foster a positive, collaborative, and innovative work environment. Promote staff engagement through training and development initiatives. Conduct performance appraisals and provide ongoing coaching. Ensure adherence to employment legislation and company policies. Financial & Revenue Management Lead budgeting, forecasting, and cost management activities. Optimise pricing strategies and revenue management (ADR & Occupancy). Support corporate/group sales efforts, upselling, and event revenue generation. Provide financial analysis and reports to the Board. Industry & Stakeholder Engagement Build and maintain strong relationships with tourism and hospitality partners. Represent the hotel at industry events to enhance brand visibility and reputation. About You Proven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels. Demonstrated success in driving strategic change, improving performance, and increasing revenue. Strong financial skills with expertise in budgeting, cost control, and revenue management. For further details or to apply, please use the link below or contact Jack Groves in strict confidence. ''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.'' ''In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.'' ''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.'' ''I have nothing but praise for VANRATH who have helped me find my dream job. VANRATH sent across a number of positions that would have all been a good fit for me but once I had decided on a specific company they were on hand to facilitate everything that I needed throughout the entire interview and negotiation process.'' ''VANRATH were very helpful the whole way through the recruitment process. They gave me plenty of follow up phone calls to check everything was going well with my new employer.'' Skills: Operations General Manager Hotel Hospitality Director Head of Belfast Benefits: Excellent Benefits