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About
Job Title: IT Support Engineer
Location: Doncaster, South Yorkshire Salary: £28,000 - £35,000 PLUS 30 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
We are currently looking for an experienced IT Support Engineer to join a well established, innovative Managed Service Provider in Doncaster, South Yorkshire. The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.
In addition to this, you will get involved in exciting project work and visit customer sites.
Responsibilities:
* Provide technical support and assistance to customers and end-users, via both onsite and remote support
* Troubleshoot hardware and software issues
* Install, configure, and maintain computer hardware, software, and peripherals
* Provide training and technical advice to customers and end-users
* Create and maintain technical documentation
* Monitor system performance and ensure system security
* Participate in the implementation of new systems and technologies
* Ensure compliance with all relevant policies and procedures
Requirements:
* Experience within an MSP environment is a plus
* Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
* Knowledge of Active Directory, Office 365, and other cloud technologies
* Experience with troubleshooting hardware and software issues
* Excellent problem-solving and communication skills
* Strong customer service and interpersonal skills
If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.
Keywords:IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting
Nice-to-have skills
* Windows Server
* Networking
* Hyper-V
* VMWare
* Active Directory
* Troubleshooting
* Linux
* Doncaster, England
Work experience
* Systems Administrator
* Solutions Engineer
Languages
* English
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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