Job Title: Internal Sales / Order Processor Location: Newport Employment Type: Full time Competitive Salary: £28k-£30k We pride ourselves on delivering exceptional products and service to our customers. Our company has grown into a leading provider of many products, distributed from several branches across the UK. We believe that our success is driven by our skilled and dedicated team, and we are devoted to creating a supportive and inclusive work environment where every team member can excel. We are seeking an energetic and results-driven Internal sales person to join our team. The ideal candidate will thrive in a fast-paced environment, demonstrating outstanding multitasking skills and the ability to handle various responsibilities. The role involves identifying sales opportunities, building relationships with customers and a passion to play a key role in boosting sales. * Answering all in-bound calls promptly aiming for 80% to be answered in less than 5 seconds. * Process Orders & Quotations Live on the phone. * Accurately enter and process customer orders into our system, making sure they are delivered in a timely manner. * Maximise sales opportunities from all enquiries to generate orders. * Ensure all enquires are responded to promptly and efficiently. * Undertake prospecting tasks, no cold calling – contacting existing customers. * Build and maintain strong relationships with new and existing customers. * Liaise with Purchasing, Accounts & Transport. * Provide excellent customer service at the Trade Counter. Qualifications: * Proven experience in Internal sales or similar role. * Excellent verbal and written communication. * Good organizational skills. * Strong problem-solving capabilities and attention to detail. * Self-motivated and results-driven approach. * A strong commitment to delivering exceptional customer service