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Data analyst

Birmingham (West Midlands)
Frasers Hospitality
Data analyst
Posted: 17 November
Offer description

Data Analyst – Revenue

Salary: Competitive Salary & Benefits

Location: Remote with occasional travel

At Malmaison & Hotel Du Vin we’re passionate about delivering memorable guest experiences powered by intelligent insight and reporting. We're excited to announce that we are now recruiting for a Data Analyst to support our Revenue team with key reporting and development.


What You’ll Be Doing As a Data Analyst

* Collect, clean, and validate large datasets from multiple sources (PMS, RMS, BI tools, external market data).
* Develop and maintain dashboards and automated reports to monitor key performance indicators (KPIs).
* Enhance reporting processes to support efficient trend analysis, identifying demand patterns, booking behavior, and revenue opportunities.
* Ensure data accuracy and integrity across all reporting tools and systems.
* Streamline reporting through automation and improved visualization tools (e.g., Power BI, Tableau).
* Contribute to the development of data standards and best practices within the Revenue Management function.
* Stay updated on emerging trends, technologies, and analytics techniques in hospitality and data analytics.
* Collaborate closely with the Malmaison and Hotel du Vin data team to deliver technology priorities and infrastructure.
* Present insights and recommendations clearly to both technical and non-technical stakeholders, supporting decision making with actionable data-driven insights.
* Liaise between hotel teams, IT colleagues, and third-party vendors to ensure smooth communication, support vendor evaluations, and align systems with global policies.


What We’re Looking For

* Strong experience in an administrative, coordination, or support role within hospitality.
* Organised and detail-oriented with strong multitasking skills.
* Proficient in Microsoft Office Excel e.g Advanced formulas, Pivot Tables & Data loading from SQL.
* Experience in Oracle SQL desirable.
* Excellent communication and interpersonal skills.
* Experience with hospitality platforms such as Opera PMS.
* Awareness of ITIL framework or service management concepts (Desirable).
* Experience with data extraction and manipulation using SQL e.g Joins, Create/Alter views, CTE’s & Pivots.


In Addition To Competitive Rates Of Pay We Offer

* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes that support you in developing your career.
* High Street Discounts on a range of high street shops, experiences, holidays and much more.
* Cycle to work scheme – save up to 40% on a wide range of bikes.
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
* Referral schemes that pay up to £1500 (just for getting your mates jobs!).
* We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
* We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
* We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.


Our Sustainability Goals

* 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
* We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round.
* We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
* Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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