Job number UU02910 Country United Kingdom Region Cheshire West and Chester Location name Warrington North Wastewater Treatment Works, Gatewarth Industrial Est, Off Liverpool Road, Sankey Bridges, Warrington, WA5 1DS Posting End Date 25/06/2025 Band 6b Role Type Permanent Work hours 37 Hours per Week Salary £35,009
To provide great water for a stronger, greener and healthier North West
Salary - £35,009
Work Type - Onsite
Job Location - Warrington North Wastewater Treatment Works, Gatewarth Industrial Est, Off Liverpool Road, Sankey Bridges, Warrington, WA5 1DS
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
Job Purpose
To support United Utilities (UU) Water Networks to deliver against its regulatory targets and customer promises for leakage control. To be accountable for proactive and reactive leakage detection activities within District Meter Areas (DMAs) and Upstream within District Meter Zones (DMZs).
This will involve the deployment and assessment of appropriate leakage detection methodologies, depending upon the technical requirements of the area being assessed. Work in close liaison with the Network Maintenance Alliance (NMA) to ensure the timely and efficient repair and resolution of leakage issues as well as being accountable for proactive private leakage detection to resolution.
Accountable for raising repairs through to the NMA as well as supporting the NMA through the repair process to ensure that they are undertaken in a safe, customer focused, timely and cost effective manner
Accountabilities & Responsibilities
* Conduct proactive and reactive leakage detectionusing a range of methods including correlating, sounding, step testing, and data loggers, while interpreting flow and pressure data to identify areas of interest.
* Identify and manage leaksboth on the network and customer premises, raising and overseeing repairs through the Network Maintenance Alliance (NMA) to ensure safe, timely, and cost-effective resolution.
* Collaborate with internal teamssuch as Repair and Maintenance and Water Network Technicians to minimise abortive excavations, support third-party damage assessments, and assist during incidents and events.
* Ensure compliance and safetyby performing risk assessments for planned work, using turbidity monitors for water quality checks, carrying out red-lining activities, and adhering to PPE and vehicle safety standards.
* Support team developmentby training and mentoring new staff and apprentices, and liaising with Network Technicians for high-risk assessments and operational planning.
Technical Skills & Experience
* Knowledge and experience in the operation of water networks and leakage detection techniques.
* Able to demonstrate the competency to work as part of a high performance team whilst having a proven record of achieving goals, objectives and scorecard measures.
* Demonstrable water network technical experience, including leakage detection and repair.
* Excellent communication and interpersonal skills.
* Effective influencing and negotiation skills.
* Strong customer service focus and be able to resolve customer issues.
* Ability to work alone as well as effectively as part of a team.
Qualifications
Essential Qualifications
* GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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