Job overview
The purpose of this role is to provide effective line management to the administrative team within Digital Services, ensuring the delivery of high‑quality support across the department.
The role carries responsibility for the accurate processing of capital and revenue orders and invoices. It also includes maintaining reliable financial records and supporting the monitoring and reporting of digital expenditure, ensuring alignment with Trust policies and budgetary controls.
Additionally, the post holder will ensure that robust administrative systems and processes are in place to support the smooth and efficient operation of digital services. This includes maintaining consistency, accuracy, and compliance across all administrative functions, contributing to the overall effectiveness of the department.
Main duties of the job
The post holder will act as the primary administrative lead for ordering and financial reporting, playing a key role in managing procurement processes and supporting financial oversight.
Operational Supervision
As a supervisor, the role involves overseeing performance management, identifying training and development needs, and fostering a positive and productive team environment.
Communication with internal teams and 3rd parties
Liaise with internal teams, suppliers, and external partners to resolve queries. Provide updates in meetings and communicate effectively across multiple channels (email, phone, MS Teams, IT systems).
Other Duties
Prepare confidential correspondence and presentations.
Detailed job description and main responsibilities
Manage purchase orders, invoices, and supplier communications.
Maintain accurate budget records, track departmental spend, and support audits/reports.
Use data tools to produce financial reports, identify trends, and provide planning data.
Ensure compliance with NHS financial policies, data protection, and audit requirements.
Escalate and resolve invoicing or tender-related issues, while improving workflows.
Operational Supervision
Oversee administrative processes and ensure deadlines are met.
Lead and develop the admin team, handling HR matters, appraisals, and performance management.
Liaise with internal teams, suppliers, and external partners to resolve queries.
Provide updates in meetings and communicate effectively across multiple channels (email, phone, MS Teams, IT systems).
Experience
* Demonstrable, relevant experience in a similar role
* Experience of using Microsoft applications, being proficient with Excel
Knowledge
* Knowledge of administrative procedures
* Experience of working with suppliers
Benefits
* Free car parking at many of our sites
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
* A multi‑professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
* Generous NHS pension and enhanced pay when working unsocial hours
* Flexible, family‑friendly and agile working opportunities
* Recognition and long service awards
* Fast Track physiotherapy
* Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
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