1. Leading consumer brand in a significant experience of growth
2. Reporting to the CEO, the COO will have built their career in operations
About Our Client
A leading brand in precision sports equipment, known for its innovation, design excellence, and commitment to enhancing performance. The company blends cutting-edge technology with deep expertise to create products trusted by professionals and enthusiasts alike. With a strong presence across global markets, it continues to set benchmarks in quality, user experience, and brand engagement.
Job Description
3. Act as the number two to the Group CEO, working cross-departmentally to support functional leaders in shaping and executing their strategic plans
4. Take full ownership of end-to-end business process mapping across all operational areas
5. Define, optimise, and standardise core processes to improve efficiency and scalability
6. Document processes thoroughly, including creation and maintenance of SOPs and operational manuals
7. Lead transformation initiatives both with and without technology enablement
8. Drive the selection and implementation of systems and tools that support process improvements
9. Ensure alignment between business processes and technology platforms to support growth and performance
10. Act as a key driver of operational change, ensuring delivery of transformation as a priority business objective
11. The role is based at the HQ in Essex
The Successful Applicant
*Experience as COO, Chief of Staff, or in a senior role supporting a CEO/MD, in a high-growth or transformation environment.
12. Demonstrated success in managing cross-functional projects and initiatives, with strong stakeholder engagement across departments.
*Experience in the consumer goods sector, with a solid understanding of industry trends, brand dynamics, and operational challenges.*Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels.*Strategic thinker with a proven track record of solving complex problems and implementing practical, scalable solutions.*Discretion and professionalism in handling sensitive information and supporting senior executives.*Strategic Planning & Execution Ability to translate high-level strategy into actionable plans and support functional leaders in execution.*Business Process Mapping & Optimisation Hands-on experience with end-to-end process mapping and documentation. Skilled in defining, standardising, and improving core processes for scalability and efficiency. Familiarity with SOP creation and operational manuals. The successful candidate will be based at the HQ in Essex
What's on Offer
Competitive six figure basic salaryPerformance related bonusBenefits