Court Usher - Birmingham
Full-time | 37 hours per week | Monday to Friday (8am-4pm / 9am-5pm, flexibility needed)
£12.21 per hour, rising to £12.95 after 12 weeks
Temporary until March 2026, with the potential for extension
We are currently recruiting for a Court Usher to work in the heart of Birmingham. This is an exciting opportunity to make a real difference by helping to ensure that court hearings run seamlessly and that all visitors receive a professional and supportive experience.
What you'll be doing:
* Preparing and setting up courtrooms before hearings (e.g. ensuring water, pads, and paperwork are ready)
* Greeting court users and providing clear directions and assistance
* Managing court lists and keeping hearings running to schedule
* Handling court files and paperwork accurately
* Recording case outcomes and updating systems
* Supporting judges, legal professionals, and members of the public throughout the day
About you:
You'll have excellent communication and organisational skills, with a calm, professional approach. You'll be comfortable speaking to people from all walks of life and enjoy providing great customer service in a fast-paced environment.
Previous experience in a public-facing role is desirable, but full training will be provided.
Successful candidates for this role will be subject to an Enhanced DBS check and 3 years of referencing.
If this role is something you would be interested in, please apply online today. Due to a high number of responses, we may only reach out to shortlisted candidates.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.