Job Summary
We are seeking a friendly and efficient Barista/Waitress to join our vibrant team. The ideal candidate will deliver exceptional guest services while preparing and serving food and beverages in a welcoming environment. This role offers an excellent opportunity to develop hospitality skills and gain experience in a dynamic setting, ensuring customers enjoy a memorable experience from order to departure. The position involves working in a fast-paced environment, maintaining high standards of food safety and cleanliness, and upselling menu items to enhance guest satisfaction.
Responsibilities
* Prepare and serve a variety of hot and cold beverages, including speciality coffees and teas, with attention to quality and presentation.
* Take accurate orders from guests, ensuring prompt and friendly service.
* Serve food items in accordance with health and safety regulations, assisting with food preparation as needed.
* Maintain cleanliness of the service area, including counters, tables, and equipment, adhering to food safety standards.
* Manage cash register operations, handle payments accurately, and provide correct change.
* Upsell menu items to maximise sales opportunities while ensuring guest satisfaction.
* Assist in setting up dining areas before service and clearing after closing hours.
* Provide excellent guest services by addressing customer queries promptly and courteously.
* Follow all health and safety procedures diligently to ensure a safe environment for both staff and guests.
Experience
* Previous experience in hospitality or restaurant settings is preferred but not essential; training will be provided for the right candidate.
* Knowledge of food safety standards and basic food preparation techniques is advantageous.
* Experience in serving or barista roles will be considered a plus.
* Strong organisational skills with the ability to manage time effectively during busy periods.
* Excellent communication skills with a friendly demeanour to ensure positive guest interactions.
* Basic maths skills for handling transactions accurately.
* Familiarity with kitchen processes or culinary experience can be beneficial but is not mandatory. This role offers an engaging environment where you can develop your hospitality expertise while providing outstanding service to our valued guests. We welcome enthusiastic individuals eager to contribute to a welcoming atmosphere and grow within the hospitality industry.
Job Types: Full-time, Part-time, Permanent
Pay: £10.00-£13.50 per hour
Expected hours: 20 – 40 per week
Benefits:
* Discounted or free food
Work Location: In person