Brambles of Inveraray | Live-in available | Evenings off | Seasonal March-November (perm possible)
Are you the kind of supervisor who runs the floor - sets the pace, keeps standards high, spots problems early, and gets the best out of a team?
Brambles of Inveraray (award-winning hotel & café) is looking for a confident Front of House Floor Supervisor / Duty Manager to lead daily service in our busy café. This is a hands‑on operational role - you won't be in the office. You'll be on the floor, coaching, organising, and keeping everything sharp from open to close.
We're in a tourist town, so summer is fast‑paced. We need someone who thrives in that environment and can keep the team motivated, focused, and selling.
Responsibilities
* Running the floor during service: directing the team, managing flow, and keeping energy high.
* Setting standards and holding them (non‑negotiable)
o tables cleared and reset quickly
o no dirty plates left after guests leave
o guests greeted warmly and checked on
o service stays smooth even when it's busy
* Getting the café “set up to win” each day: opening readiness, section plans, pre‑shift briefings, assigning jobs, checking the team is ready.
* Driving sales and pace: coaching upselling, keeping the team switched on, and stepping in immediately if standards slip.
* Spotting issues before they become problems: slow sections, bottlenecks, team members struggling, guest dissatisfaction - and fixing it fast.
* Training and coaching on the job: quick corrections, clear feedback, and building confidence in the team.
* Supporting the wider operation as needed (communication with kitchen, handling guest issues calmly, keeping the atmosphere positive).
Qualifications
* Proven experience as a FOH Supervisor / Duty Manager / Team Leader in a busy café, restaurant, or hotel environment.
* You’re fast, observant, and decisive - you notice what others miss.
* You can motivate a team (not just “help out”).
* You’re confident giving direction and feedback in the moment.
* Strong organisation and time management - you plan ahead, not react late.
* Calm under pressure: you can handle busy tourist‑season service without standards dropping.
Pay & perks
* Up to £35,000 per annum + tips (average £25‑£30/day)
* Salary review after 8 weeks, if standards are met
* Staff meals and staff discounts
* Evenings off (great work‑life balance)
* Live‑in accommodation available for a small rent (ideal for relocation)
* Seasonal contract March‑November, with opportunity for a permanent role
How to apply
Please apply with:
* A short note on where you've supervised (venue type + how busy it was)
* A quick example of how you keep standards high when it's hectic
* Your availability (and whether you'd need live‑in accommodation)
If you're a true floor leader who loves great service and running a tight ship, we'd love to hear from you.
#J-18808-Ljbffr