We are seeking a dedicated and experienced Family Liaison Officer to join our team, based at our Wimbledon office. This is a long-term role supporting children, families, and professionals, with a strong focus on safeguarding and early intervention.
The successful candidate must hold a current DSL Level 3 qualification and have proven experience working with families in a safeguarding or support capacity.
Key Responsibilities
Act as a key point of contact between families, the organisation, and external agencies
Provide advice, guidance, and practical support to families facing complex challenges
Identify safeguarding concerns and take appropriate action in line with policies and procedures
Work closely with schools, social care, health professionals, and other partners
Maintain accurate, confidential records and contribute to case reviews and reports
Promote positive engagement and build trusting relationships with families
Support the organisation’s safeguarding culture and best practice standards
Essential Requirements
DSL Level 3 qualification (mandatory)
Experience in a family liaison, safeguarding, pastoral, or support role
Strong understanding of safeguarding legislation and procedures
Excellent communication and interpersonal skills
Ability to manage sensitive situations with professionalism and empathy
Confident working independently and as part of a multidisciplinary team
Desirable
Experience working within education, social care, or a family support service
Knowledge of local safeguarding partnerships and referral processes
Additional safeguarding or family support training
What We Offer
A stable, long-term role within a supportive team
Opportunity to make a meaningful difference to families and children
Ongoing professional development and training
Office-based role in Wimbledon with access to local amenities and transport links
Apply now or send your CV to (url removed)