Performance Management Lead - FTC, GOX DEA
Job ID:
92806
Job Type:
Full Time
Category:
Specialist
Posted:
2025-04-28
Location:
Dunstable | United Kingdom
Job Views:
3
Salary:
GBP Negotiable
Job Description:
This role is for a Performance Management Lead at Amazon UK Services Ltd. located in Dunstable, UK. The position is a 12-month fixed-term contract, primarily covering parental leave, with flexibility for location within the EU FC network, including London and Luxembourg offices. The role involves leading customer delivery excellence across European Fulfillment Centers, defining and monitoring key performance metrics, analyzing data for decision-making, and driving process improvements. The candidate should have a Bachelor's degree, experience in process implementation, automation, data analysis, project management, and cross-functional leadership. Responsibilities include managing performance strategies, collaborating with various stakeholders, implementing new processes, and developing tools for data-driven decision-making. The role emphasizes enhancing customer satisfaction through reliable, efficient delivery processes and requires travel up to 20%. The ideal candidate will have a strong background in operations, analytics, or supply chain management, with proven leadership in process improvement initiatives.
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