Programme Manager Opportunity Join Our Client s Team!
Are you a strategic leader with a passion for customer success and operational excellence?
Our client is seeking a Programme Manager to take ownership of a particular key customer account, driving growth, profitability, and fostering strong relationships within the aerospace industry.
What You ll Do:
* Act as the primary point of contact for customer operational relationships, ensuring satisfaction and resolving issues promptly.
* Lead a customer-focused team with clarity and compassion, delivering exceptional service and driving both short-term wins and long-term growth opportunities.
* Manage all operational and financial aspects of assigned accounts, including costs, pricing, profitability, and working capital.
* Utilise standardised tools and processes to provide regular reports to the management team on customer and account statuses
* Provide accurate financial forecasting for revenue, order intake, and order book to support strategic planning.
* Contribute to monthly SIOP meetings and the annual strategic/budget planning process.
* Maintain and execute customer contracts (MSA, MEPA) diligently, mitigating risks and fostering trust.
* Drive continuous improvement by deepening your understanding of the customer, industry trends, and our client s capabilities to deliver sustainable value.
* Conduct regular customer meetings, including quarterly business reviews, ensuring alignment and open communication.
* Collaborate across internal teams to meet KPIs and ensure exceptional operational execution.
* Utilise CRM and ERP systems to maintain accurate data and support decision-making.
What We re Looking For:
* Experience in project management within the Aerospace Industry
* Experience in trade compliance sales (Export Control)
* Strong communication and problem-solving skills
* Proficiency in CRM, ERP, and office software tools
Desirable: Aerospace experience, trade compliance knowledge, and familiarity with SIOP/MRP processes.
Benefits:
* 187.50 hours of Annual Leave Excluding Bank Holidays
* Contributory Pension 9%
* 4 x Salary Life Assurance
* Employee Assistance Program
* Cashback on Health Plan
* Free Car Parking
* Cycle to Work Scheme
* On-Site Canteen
* Birthday Canteen Vouchers
* Occupational Health
Location: Newport (with some remote work and travel opportunities)
Working Hours: Mon - Thursday 08.00 - 16.30, Friday 07.00 am - 12.30 pm
Why Join Our Client? Be part of a team that values integrity, innovation, and growth.
Apply today and take the next step in your career!
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