Customer Service Administrator Our client is looking to recruit a permanent, full-time, office-based person for a varied Customer Service Administrator / Sales Administration role based in Cheltenham, Gloucestershire. Applicants need to be computer literate and must be willing and able to make and receive telephone calls to customers. This customer service role could be suitable for a school leaver / graduate, as full training will be given. However, some experience working in a Customer Service / Sales / marketing or a Sales Administration type role, even on a temporary basis, would be an advantage. All applicants must have excellent attention to detail and be outstanding communicators with the ability to multi-task. The role: * Accurately process changes to sales orders on behalf of customers and keep the customer informed of changes to stock, delivery or returns as applicable * Chase suppliers, reorder missing goods and deal with supplier returns * Manage your database effectively ensuring accurate records are kept at all times. This will include back orders and system updates * Keep on top of the online reviews and respond accordingly * Cross check references, fraud scores and billing addresses of new customers * Answer queries by telephone and email * Being interested in marketing and using social media to promote the business could also be an advantage The person: * Applicants will idea...