Shift Pattern and Compensation
* Shift pattern: 4 on/4 off (12-hour shifts)
* Hourly rate: £12.75
* Benefits: Access to Sodexo reward hub and discounts
Position Overview
As a MSO Security Officer at IBF WELSH BCP, Holyhead, you will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You will be a visible presence on site, combining vigilance with excellent customer service to support Sodexo’s commitment to operational excellence and safety.
Responsibilities
* Be professional, pleasant, friendly, courteous, and helpful at all times while carrying out duties of the highest level.
* Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
* Assist clients, contractors, and visitors, ensuring all site procedures and policies are adhered to.
* Liaise closely with statutory authorities, dealing with incidents and providing information to support.
* Continuously monitor site radio systems, adhering to correct procedures.
* Maintain site records such as reference materials, incident forms, and the site occurrence book.
* Develop excellent working relationships with the on-site client.
Qualifications and Skills
* Valid SIA (Security Industry Authority) Licence – essential for this role.
* A strong sense of responsibility and integrity, with the ability to remain calm under pressure.
* Excellent communication and interpersonal skills, with a professional and approachable manner.
* Good observational awareness and attention to detail.
* The ability to work independently and as part of a team.
* A proactive attitude and willingness to take initiative when needed.
* Basic IT skills and confidence using security systems, radios, or reporting tools.
What We Offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. Additionally, we offer:
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
Ready to be part of something greater? Apply today!
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