1st Line Support Technician Salary: £27,000 – £30,000 Location: Redhill (own transport required) Type: Permanent, Full-Time Launch your IT career with a fast-growing Managed Service Provider delivering cutting-edge solutions to over 400+ businesses. If you're passionate about technology and ready to make an impact in a high-performance environment, this is your opportunity to thrive. Why You’ll Want This Role * Join an expanding, energetic team at the forefront of IT support. * Get hands-on experience with a wide range of technologies. * Work in an environment that values personal growth and professional development. What’s in It for You: * 22 days holiday (increasing to 25 with length of service). * Company performance bonus. * Laptop provided. * Ongoing training and development support. * Regular team socials and a collaborative work culture. Your Role: As a 1st Line Support Technician, you’ll be the first point of contact for clients—ensuring queries are handled efficiently, professionally, and with a personal touch. You’ll be the crucial link between users and the wider technical team, playing a key part in delivering top-tier service. Your day-to-day responsibilities will include: * Responding to customer queries via phone, email, and ticketing system. * Logging, tracking, and resolving service requests through the ITSM p...