Join Our Client as a Customer Service & Order Processor! Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, detail-driven environment? If so, this could be the perfect opportunity for you! Our client, a well-established company based in Liverpool, is looking for a proactive and enthusiastic Customer Service and Order Processor to join their dynamic team. Location: Liverpool Type: Permanent Salary:25k per annum Schedule: Monday to Friday What You'll Be Doing: Be the first point of contact for customer queries via phone and email Coordinate safe returns and manage carrier-related queries Provide accurate pricing and professional written quotes Keep customers updated on delivery schedules and product availability Recommend products and offer basic technical support Input sales orders and liaise with carriers to ensure timely deliveries Maintain accurate customer records using the CRM system Support general office tasks including filing, posting, etcThe ideal candidate will bring Excellent communication skills and a friendly, professional telephone manner Confidence using Microsoft Office (Word, Excel, Outlook) Strong attention to detail and the ability to multitask Experience with Microsoft Business Central (a bonus, not essential!)Don't miss out - apply today and take the next step in your career! Adecco Branch: Liverpool Adecco Retail Branch For more job opportunities and general updates from Adecco, please follow us on our new Facebook page