Business Analyst – Housing Transformation
£500/day | Inside IR35 | 3-month rolling contract
Hybrid – 1-2 days per week on-site in Central London
Local Government | London
Salt’s Local Government team is working with a London-based council to recruit a Business Analyst to support a major Housing Transformation programme.
This isn’t a digital BA role. The council is looking for someone with hands-on experience delivering operational and service improvements across core housing services – particularly repairs, allocations, housing needs, compliance, and data accuracy. You’ll play a key role in driving change across frontline services and internal processes, helping to reshape how housing operates at a local level.
Key responsibilities:
1. Process mapping of current (“as-is”) and future-state (“to-be”) services
2. Requirements gathering – functional and non-functional
3. Supporting service leads to define and implement changes to processes, data, and service models
4. Engaging with stakeholders across housing, property, customer services, and compliance
5. Light-touch project management where required
6. Collaborating closely with operational housing teams and transformation leads
What we’re looking for:
7. Strong background in business analysis within local government housing
8. Clear experience working on service transformation, not just digital delivery
9. Deep understanding of housing operations such as repairs, housing needs, allocations, or compliance
10. Strong process mapping, stakeholder engagement, and documentation skills
11. Experience working with housing systems ( NEC, Northgate) is a bonus, but not essential
This is a 3-month rolling contract, paying £500/day inside IR35, with 1-2 days per week on-site in Central London.
If you’ve led housing transformation work before and want to make a tangible impact in a high-profile change programme, we’d like to hear from you.
*Rates depend on experience and client requirements