We're looking for someone who can support our Tividale Depot Management to deliver the best service for our customers and staff
Job Description
Responsibilities:
Recruitment & Onboarding
1. Coordinate end-to-end recruitment processes including advertising vacancies, shortlisting, arranging interviews, and issuing offers
2. Conduct reference checks and ensure right-to-work compliance
3. Manage onboarding and ensure induction processes are followed for all new starters
Employee Relations
4. Lead on accident and incident management
5. Lead on fact find investigations
6. Manage any grievances / complaints received from employees and public
HR Administration
7. Lead on maintaining and updating employee records on the Natural HR system
Absence Management
8. Monitor sickness absence and ensure all return to works are completed with employees
9. Lead on absence disciplinaries
Learning & Development
10. Support the coordination of CPC, Induction and any other training that may be required
11. Maintain training records and assist in evaluating training effectiveness
12. Employee appraisal - improve employee skills and identify any training needs
Traffic Office
13. Oversee the traffic office and supervisory team
14. Responsible for First Line driver management
15. Oversee allocation of work
16. Manage Lost mileage and Network Issues
17. Management of punctuality
Team Responsibility KPI’S
To ensure that the following KPI’s are met:
18. Ensure random Drug testing is conducted daily- minimum of 2 per day as standard
19. Ensure random Alcohol testing is conducted daily- minimum of 15 per day as standard
20. Ensure Driving Licence checks are conducted daily- minimum of 15 as standard
21. Ensure Gate Checks are conducted daily- minimum of 10 run-out per day and 10 run-back per day as standard
22. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 20 per day as standard
23. Ensure Depot (departure time) Punctuality is conducted daily – minimum of 15 per day as standard
Hand over Report (Team)
You need ensure that the Traffic Office team record all matters arising from the Company’s operating activities and forward such information via email to the next on-duty Inspector. This approach will automatically ensure that the next on-duty Inspector is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded
Hours of Work
You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation
Health & Safety
Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures
Preferred Skills
24. Excellent knowledge and understanding of British Domestic Hours Rules (as defined within the) Transport Act 1968 and the Working Time Regulations 1998
25. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email)
26. A basic level of Competence in the use of Omni-das and Ticketer systems
What We Offer...
27. A dynamic, supportive team environment.
28. Company benefits including: free travel, pension, uniform, etc.
29. The chance to make a real difference in how our communities move.