Specialist Services Manager
* Location: Kent UK (Specific location to be discussed)
* Job Type: Full–time
* Salary: GBP65,000–GBP70,000pa (plus car allowance)
REED HR have partnered with a fantastic company who are seeking a Specialist Services Manager to oversee and coordinate various projects across the Specialist Services workstream, primarily serving water authorities and process sites. This role involves working closely with Assistant Managers and Coordinators to ensure the successful delivery of services while maintaining high standards of quality and compliance. Additionally, the Specialist Services Manager will be responsible for promoting and selling services to both new and existing clients.
Day–to–day of the role:
* Workstream Coordination:
o Oversee and manage the delivery of services, ensuring alignment with project requirements and industry standards.
o Manage team resources to ensure adequate staffing and skill levels for both planned and reactive needs.
o Maintain internal and external relationships to support project goals.
o Ensure projects and workflows are delivered on time and within budget.
* Project Management Support:
o Assist in planning, scheduling, and monitoring the progress of specialist services.
o Participate in project meetings, site inspections, and design reviews.
o Liaise with clients, consultants, and subcontractors to ensure project objectives are achieved.
o Review time recording and apply discretion based on internal guidelines.
* Team and Resource Management:
o Manage supervisors, site labour, and office teams to ensure efficient operations.
o Oversee team development to promote growth and betterment.
o Manage subcontractors to ensure high–quality service delivery.
o Uphold internal policies, processes, and procedures consistently.
* Business Development and Financial Management:
o Identify and develop business opportunities, accurately scoping and quoting for works.
o Proactively seek new leads and leverage existing relationships for new business.
o Manage workstream invoicing and profitability.
o Handle procurement and commercial decisions regarding pricing.
o Oversee financial aspects of projects to ensure they meet budget and profitability targets.
o Engage in strategic planning to contribute to wider business development and strategy.
Required Skills & Qualifications:
* IOSH Managing Safely/SMSTS
* Proven man–management experience
* Strong business development skills
Preferred Skills & Qualifications:
* Experience in the water industry
* Industry–related NVQ
* CSCS Card
* CAD experience
Benefits:
* Competitive salary, car allowance and benefits package
* Opportunities for professional growth and development
* Dynamic and supportive work environment
To apply for the Specialist Services Manager position, please submit your CV highlighting your relevant experience.
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