Job Description
The Great Western is a welcoming inn in heart of Newquay. Perched above beautiful sandy beaches, our location on the sea-front has unrivalled views. Our bedrooms are comfortable and inviting with beachy décor and many overlook the coast. Relax in the contemporary open plan bar and dining areas, enjoy good food, award-winning beers and endless sea views. Our garden and terrace are perfect for drinking and dining al fresco. We are family friendly with an outdoor play area and are dog friendly too.
This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.
About You:
1. Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
2. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
3. Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
4. You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
5. You oversee the consistent production of a quality food offering and recognise the...