Job summary Are you passionate about patient care and dedicated to making a difference? We're looking for Healthcare Support Workers to join our dynamic team at King's Mill Hospital. The Discharge Lounge at Sherwood Forest Hospital provides a warm and caring environment in which medically fit patients can safely await discharge home or transfer to an alternative setting. Patients are transferred to the Discharge Lounge from the Emergency Department, Admission Units, Inpatient Medical/Surgical Wards, Day Case, and Clinic areas. Our primary goal is to free up bed capacity as soon as possible within the trust to facilitate patient flow from the front door while still maintaining a safe and compassionate environment for patients who are still waiting to leave the Trust. The postholder should be caring, friendly, compassionate, and possess a degree of flexibility. They must also be able to work effectively under pressure, collaborate well within a small team, and have excellent communication skills. Main duties of the job To understand the role in more detail, please refer to the attached job description and person specification. About us We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands. Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list. Job description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Job description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Person Specification Knowledge Requirements Essential Must understand basic requirements for individualised personal care Recognise people's right to privacy and dignity, treating every person with respect Desirable Awareness of Safeguarding issues Qualifications Essential GCSE Maths and English or equivalent Care Certificate Apprenticeship Level 3 in Care or equivalent vocational experience Further Training Essential Ability to attend 3 day clinical induction Committed to attending further training and development as identified Experience Essential Able to demonstrate clear and robust verbal and written English communication skills Experience of working as part of a team Previous care work experience Previous face-to-face customer care experience Desirable Previous experience in a hospital setting Contractual Requirements Essential Flexible approach Able to work flexibly on a varied shift pattern according to the roster including nights and weekends Person Specification Knowledge Requirements Essential Must understand basic requirements for individualised personal care Recognise people's right to privacy and dignity, treating every person with respect Desirable Awareness of Safeguarding issues Qualifications Essential GCSE Maths and English or equivalent Care Certificate Apprenticeship Level 3 in Care or equivalent vocational experience Further Training Essential Ability to attend 3 day clinical induction Committed to attending further training and development as identified Experience Essential Able to demonstrate clear and robust verbal and written English communication skills Experience of working as part of a team Previous care work experience Previous face-to-face customer care experience Desirable Previous experience in a hospital setting Contractual Requirements Essential Flexible approach Able to work flexibly on a varied shift pattern according to the roster including nights and weekends Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton In Ashfield NG17 4JL Employer's website