Tesco Shift Leader - Nights - Castle Douglas
Join to apply for the Tesco Shift Leader - Nights - Castle Douglas role at Tesco
Our Shift Leader rate of pay starts from £14.76 an hour, increasing to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week; if you would like to work fewer hours (to a minimum of 12) we also have opportunities for this.
Availability windows (minimum contracted hours will be scheduled within these times, with 3 weeks’ notice of shifts):
* Sun 22:00 – 07:00
* Thu 22:00 – 07:00
* Fri 22:00 – 07:00
* Sat 22:00 – 07:00
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and a great Shift Leader keeps things running smoothly. You’ll oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities every day.
Responsibilities
* Work in a fast‑paced retail environment, with a bag of variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and ensuring they leave with what they came for.
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
* Guide and support your colleagues in‑store, ensuring it stays a safe place to work and shop.
* Maintain a great understanding of how your store is performing, and assist managers in delivering actions that help improve the running of the store.
* Lead from the front and set a great example for your colleagues in everything you do.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, completing duty cover, ensuring all decisions made are right for everyone's safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Keeping the store always clean, tidy and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere, inclusive of everyone.
* Providing excellent customer service, listening to our customers and putting them first in everything you do.
* Keeping the team well informed and up to speed on any communications, changes or updates.
* Staying knowledgeable about store performance, looking for ways to improve and simplify operations.
* Coordinating store improvements and removing any obstacles that might be getting in the way of great service.
* Following health and safety routines and procedures, and ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
Qualifications
* Be a great role model, always giving thoughtful customer service that ensures every customer's needs are met.
* Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* Communicate clearly, comfortable using a variety of methods to keep the team well informed and up to date.
* Comfortable taking the lead and overseeing the store in the absence of the manager.
* Good decision maker, flexible and comfortable handling change to ensure everything we do is right for customers and colleagues.
* Motivating, inspiring the team to deliver beyond expectations.
* Curious, always on the lookout for ideas and opportunities to serve our customers, communities and planet a little better every day.
What’s in it for you?
* Flexibility – no two days are the same, with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
* Development – ongoing learning opportunities, access to award‑winning training and potential career progression.
* Inclusive workplace – everyone is welcome and celebrated.
* Voice matters – we listen to your ideas and opinions.
* Wellbeing – support is always available if you need it.
* Good company – talented colleagues and supportive environment.
* Benefits: Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* Pay day discounts – 10% off and 15% on payday weekends.
* Free wellbeing services, life cover five times pay, pension with matching contributions up to 7.5%, and other benefits.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” D&I means everyone can be themselves.
We welcome flexible working and are committed to providing a fully inclusive and accessible recruitment process.
Legal & Age
Notice: Tesco will only recruit individuals who are 18 or over. Candidates under 18 are not eligible for this role.
Please note that Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country, click here.
For roles requiring work before 6:15am or after 9:45pm or working in areas such as warehouse, beers, wines, spirits, counters, bakery or driving roles, Tesco can only accept candidates over the age of 18.
In occasions of high volumes of applicants, some roles may close earlier than advertised; individual feedback is only provided to candidates who attend an interview.
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