What You'll Bring
This GFSS Payroll Operations Manager will be responsible for managing a team of payroll associates based in UK/EMEA region ensuring accurate and timely payroll processing in partnership with payroll outsourcing service provider and local country HR teams. The Payroll Operations Manager will serve as the primary point of contact for payroll escalations, compliance, and process improvements while ensuring adherence to company policies and local regulatory requirements. This role ensures seamless communication, process alignment, and issue resolution while supporting the implementation of standardized Payroll processes.
Responsibilities
* Oversee full-cycle payroll processing for multiple countries in the UK/EMEA in partnership with payroll outsourcing service provider to ensure timely and accurate payroll for all employees.
* Ensure timely and accurate payroll execution, including earnings, deductions, benefits, and tax withholdings.
* Partner with local HR teams to ensure compliance with country-specific payroll regulations and company policies.
* Collaborate with HR, Finance, and other departments to ensure seamless payroll operations. Address and resolve payroll-related issues.
* Review and approve payroll reports, reconciliations, and adjustments before submission.
Team Management & Leadership
* Lead and mentor a team of payroll associates based in UK/EMEA, ensuring high performance and professional development.
* Provide regular feedback, coaching, and support to enhance payroll accuracy and efficiency.
* Act as the key escalation point for payroll-related issues and inquiries.
Compliance & Reporting
* Partner with local and global business partners and payroll outsourcing service providers on creating and executing monthly metrics tracking the health of payroll operations.
* Ensure compliance with all government regulations. Stay updated on changes in regional payroll laws and regulations.
* Collaborate with Finance, HR, and Legal teams to address compliance and audit-related requirements.
* Maintain accurate payroll records and provide necessary reports to internal stakeholders and external auditors.
* Conduct regular audits to ensure payroll accuracy and compliance. Implement and maintain strong internal controls.
* Prepare and analyze payroll reports. Provide insights and recommendations to senior management.
Process Improvement
* Identify and implement process improvements to enhance payroll efficiency and accuracy. Drive automation and standardization of payroll processes.
* Partner with ADP and internal teams to optimize payroll workflows, reporting, and system integration.
* Drive standardization and best practices across all payroll operations.
* Vendor Management – Manage relationships with payroll outsourcing service providers. Ensure service level agreements are met.
Qualifications And Skills
* Bachelor’s degree in accounting, Finance, Business Administration, or related field.
* Minimum of 7 years of experience in payroll management, with at least 3 years in a leadership role. Experience managing payroll for multiple countries in the UK/EMEA region is preferred.
* Payroll certifications such as CPP (Certified Payroll Professional) or PCP (Payroll Compliance Practitioner). Strong knowledge of payroll laws and regulations in the UK/EMEA region.
* Experience working with ADP payroll platforms and HRIS systems (e.g., ADP, Workday).
* Prior experience managing a team, preferably in an offshore model.
* Experience working in a shared services or global payroll environment preferred.
What’s In It For You
At TransUnion you will be joining a friendly, forward thinking global business.
Benefits
* 26 days’ annual leave + bank holidays (increasing with service)
* Global paid wellness days off + a bonus day off to celebrate your birthday
* A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
* Private health care + wellbeing programmes
* Access to our diversity forums and communities
Work Arrangement
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Interview & Hiring Process
Most of our recruitment processes are virtual. If an in-person interview is required, the recruiter will inform you.
We do not accept unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly if we require assistance.
Adjustments & Accessibility
We’re committed to fostering an inclusive and diverse workplace. If you require any reasonable adjustments to help you through the application process or to attend an interview, please contact ukrecruitment@transunion.com.
Locations
Leeds, England; Wakefield, Pontefract, Bradford, Castleford, Pontefract, York, Harrogate, and surrounding areas in the UK (roles may be advertised in multiple locations).
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