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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the core of our direct sales model. Your focus will be on engaging with customers to understand their needs and providing tailored solutions that enhance their productivity, safety, and sustainability.
Who is Hilti?
Hilti is dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and listening to develop tailored solutions.
* Demonstrating our innovative products and cutting-edge software to customers on-site.
* Developing focus customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system effectively.
What do we offer?
* A passionate, inclusive global team and a caring, performance-driven culture where you can grow and be recognized for your results.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to achieve success and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points and expiry dates on your license.
Who should apply?
We welcome applicants from diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, not background.
Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer a few short questions. The process takes about 90 seconds.
SALES ONLY
If qualified, you’ll complete an online assessment and a short pre-recorded video interview. Check your junk mail for these communications.
For application support, contact [emailprotected].
Our recruitment process includes three stages: a first interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. We cover travel expenses for interviews.
If there is no current suitable role, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer that values contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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