Job Description: Contracts and Pricing Assistant Salary: From £29,100 - £34,000 Location status: Hybrid Location: Cromwell HSK, London Role Type: Permanent We make health happen At Bupa, we’re here to help people live longer, healthier, happier lives. We do this by making health easier to understand, easier to access, and easier to experience. With no shareholders, we reinvest our profits back into our people and services — so everything we do is shaped around care, quality and trust. As a Contracts and Pricing Assistant, you’ll play an important role in supporting hospital services that patients and clinicians rely on every day. You’ll join the Commercial Finance team within Bupa Diagnostic and Secondary Care London, working closely with colleagues across finance, operations and external partners. By helping to keep contracts, prices and billing information accurate and up to date, you’ll directly support smooth patient journeys, fair billing and strong financial governance. This role offers great exposure to how healthcare services are priced and managed, with the chance to contribute ideas, improve processes and develop your skills in a supportive and collaborative environment. Key responsibilities In this Contracts and Pricing Assistant role, you’ll be responsible for: Supporting the review and set‑up of new customer contracts, making sure agreed prices are correctly applied in hospital billing systems. Maintaining contract and pricing information, including regular checks to make sure billing reflects agreed terms. Helping with billing queries and processing authorised adjustments, ensuring changes are accurate and clearly recorded. Creating and maintaining charge and order codes so billing is consistent, compliant and easy to follow (codes are internal references used for billing). Working with external payors (such as insurers) to manage daily pricing, code and mapping queries. Updating service packages and pricing, and supporting regular reviews to make sure agreed margins are met. Assisting with the annual pricing review process, including preparing price books, terms and supporting documents. Supporting testing and updates in finance systems when prices or rules change. Building positive working relationships across finance and the wider business. Spotting opportunities to improve processes, controls and data quality. What we’re looking for We’re looking for someone who is organised, curious and enjoys working with detail. You don’t need prior healthcare experience, but you do need to be comfortable with data and keen to learn. You’ll bring: Strong numeracy skills (a degree or equivalent experience is helpful). Good working knowledge of Microsoft Excel, Word and Outlook. A high level of accuracy and attention to detail. The ability to work to deadlines and manage competing priorities. Clear communication skills and confidence working with people at different levels. A problem‑solving mindset, with the confidence to suggest improvements. Integrity, reliability and a positive, flexible approach. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria and will make reasonable adjustments during our recruitment process. Time Type: Full time Job Area: Finance & Accounting Locations: Cromwell HSK Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.