Team Member - Kingston Upon Hull
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member, and in return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional days holiday with length of service, up to five days
* Ongoing training and development, with opportunities to fast-track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer's journey!
No two shifts are the same; you might welcome customers at reception, host parties, serve food & drinks at the bar and diner. Your professional and engaging customer service, high energy, and enthusiasm will ensure our customers have an enjoyable and value-for-money experience. Our training covers all key areas, enabling you to support and add value throughout the customer journey. You may also be required to work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open from 9 am to midnight, seven days a week. The busiest times are evenings, weekends, and school holidays, when availability is especially needed. Typical shift patterns include:
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times may vary by centre. Under 18s may work until midnight but no later.
You will receive thorough induction and ongoing training, with opportunities for career progression, including apprenticeships and management training.
To be successful, we want to see:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* A friendly, supportive team player
* Flexibility with hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and friendly competition. Since listing on the stock market in 2016, we have expanded to 75 UK centres and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity and inclusion, creating a workplace that values individual differences and contributions, making us more relevant, competitive, and resilient.
#J-18808-Ljbffr