Overview
Are you an experienced Property Manager who thrives on building strong relationships and delivering outstanding service from start to finish?
Looking for a new challenge where you can take full ownership of your portfolio and work for a business that truly values attention to detail and customer care?
We’re recruiting on behalf of a respected lettings agency based in Banbury, known for doing things a little differently. This is a hands-on, people-focused role where you’ll support both landlords and tenants throughout the full lifecycle, from application and move-in, through to check-out and deposit return.
You’ll be joining a small, friendly team that takes real pride in their work, enjoys social team outings, and offers a genuinely supportive working environment.
Key Responsibilities
* Manage a portfolio of residential properties across Banbury and surrounding area.
* Provide end-to-end tenant support from application and move-in through to check-out and deposit return.
* Handle day-to-day maintenance; instruct, brief and coordinate contractors; uphold quality and safety standards.
* Conduct routine and ad-hoc property inspections; produce clear reports and action follow-up works.
* Coordinate check-ins, check-outs, renewals and deposit returns in line with current legislation.
* Maintain accurate records on the CRM; ensure compliance with legal and safety requirements (e.g., gas, EICR, smoke/CO).
* Build strong relationships with landlords and tenants; set expectations and resolve issues professionally.
* Collaborate with the lettings team, contributing to continuous improvement of processes.
* To hold the out of hours emergency phone for one week a month on a rota basis.
Key Skills & Experience
* Previous experience in Property Management or Lettings.
* Strong knowledge of tenancy legislation and compliance.
* Calm, polite and solutions-focused communicator; confident handling difficult conversations.
* Highly organised with excellent attention to detail and the ability to prioritise a busy workload.
* ARLA/Propertymark desirable (or willingness to work towards).
* Full UK driving licence and access to a vehicle.
Additional Information
* Parking permit provided for town-centre location.
* Regular team outings and a supportive working environment.
* Opportunities to shape your own processes and make a real difference.
* Full-time hours: 8:45am-5:00pm Monday to Friday, with alternate Saturday mornings (9:00am-12:00pm).
* Some flexibility may be needed depending on business need.
To express interest in this rewarding opportunity, kindly forward your latest CV, including details of your current or most recent remuneration package and any notice period. For a confidential conversation about the role, contact Daniel Marlow on 01926 699276 or connect with us on LinkedIn: https://www.linkedin.com/in/danielmarlowrecruitment/
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