As a Customer Success Executive or Senior Customer Success Executive, you'll contribute directly to Seopas success, owning customer accounts, shaping long-term partnerships, onboarding new customers and driving mutual growth with our clients, with opportunities to progress your career in a growing and supportive team.
We have opportunities for Executive and Senior Executive level candidates and will appoint candidates at the level according to their experience.
Located in Northern Ireland to work on a hybrid basis. Alternatively must be based in the UK and open to travelling to the Belfast office periodically for meetings and training.
In this role you will:
1. Own relationships with multiple accounts, be a trusted advisor, understanding customer needs and working together to identify new sales opportunities with existing customers.
2. Negotiate with impact, securing contracts and new product opportunities that benefit both customers and the business.
3. Represent Seopa at customer meetings, conferences and exhibitions to aid business and organisational development (some travel within the UK required)
4. Share your knowledge with colleagues and where appropriate assist junior employees.
5. Become a market expert, understanding cu...