Join The Body Shop Team
Deliver exceptional customer service on the shop floor, demonstrating and upholding the values and vision of the company while ensuring adherence to procedures and policies.
About the Role
With over 2,000 products designed to suit every customer's preference, our team is on-hand to engage with customers daily. We take the time to understand our customers' needs and recommend products that make them feel great. Many products are made with natural ingredients sourced ethically through Community Trade programs, helping communities build better lives.
As a Consultant, you will offer expert advice, provide insights into our products and philosophy, learn about product origins, and proactively engage with customers to find suitable products for their preferences and lifestyles.
What We Look For
* Strong interpersonal skills to build rapport with customers; customer service experience is ideal.
* Effective communication and listening skills.
* A genuine passion for beauty and retail.
* Open availability for evening, weekend, and holiday shifts.
About The Body Shop
Founded in 1976 by Anita Roddick, The Body Shop is committed to being a force for good. Over 40 years, we've pioneered cruelty-free beauty, empowered people, and enriched our planet. Our activist roots influence everything we do, from campaigns to our vegetarian products. We stand for honesty, ethics, and making a positive impact economically, socially, and environmentally.
Your Role
Support the store management team in driving sales and profit.
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