Great teams build great hotels and
you make it all possible.
At Hotel Indigo K West Shepherd’s Bush,
our people are the heart of what we do. We’re not just launching a hotel; we’re
creating a culture. As we prepare to open our doors, we’re looking for a Talent
& Culture Manager with the confidence, compassion, and leadership to
help shape a workplace where people feel proud, inspired, and supported every
day.
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What’s Our Story?
Hotel Indigo
blends the charm of the neighbourhood with the professionalism of a global
brand. We’re rooted in creativity, self-expression, and bold individuality, from
the guests who walk through our doors to the people who make it all happen. And
none of it works without a world-class team!
Here’s what you can look forward to as our Talent
& Culture Manager:
Annual
salary: £42,300 – 47,300 (dependent on experience)
* Pension with company contributions
* 50% discount
in all our restaurants and
* Discounted
Spa treatments across our properties
* Team member and Friends & Family rates across our properties
* IHG
Employee rate across 6000 hotels globally
* Complimentary stay after passing probation
* Extensive retail discounts on our benefits platform
* Private medical insurance access
* Interest-free season ticket loan
* Employee Assistance Programme – 24/7 online GP, mental
health support, and wellbeing
* World-class development programmes, apprenticeships, and
growth opportunities
* Bike to work scheme
* Recommend a Friend incentive
* Free meals on duty
* Social squads and recognition schemes to make your voice heard
and celebrate success
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A Day in Your Neighbourhood
* Champion
the culture: You’ll create an
inclusive, welcoming environment that brings out the best in every team member.
* Build the people plan: Partner with
leadership to deliver strategies around recruitment, on boarding, engagement,
retention, and development.
* Stay compliant:
Ensure policies, procedures, and employment law standards are not only met but
lived out in practice.
* Be the go-to:
Act as a trusted advisor for managers and team members alike; creating an
engaging environment as well as resolving issues with care, integrity, and
discretion.
* Listen and act:
Support surveys and feedback initiatives, ensuring we listen to our people and
create tangible improvements.
* Celebrate success:
Design initiatives that boost morale, recognition, and team spirit: from launch
events to team incentives and social moments.
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What’s Your Story?
You’re
passionate about people and have the experience to lead with empathy and
purpose. To shine in this Talent & Culture Manager role, you’ll bring:
* Previous
experience as an HR Manager or senior HR generalist, ideally within a hotel or
service-led industry
* Strong
knowledge of UK employment law and HR best practices
* Excellent
communication, coaching, and problem-solving skills
* Ability
to lead on policy implementation, recruitment processes, and team development
* Confidence
in HR systems, employee data handling, and reporting
* A
proactive, hands-on approach and a calm presence during high-pressure moments
* Experience
in pre-openings is a plus
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If you’re ready
to lead with heart and help build a truly people-powered hotel, we want to hear
your story. Join us as our Talent
& Culture Manager at Hotel Indigo K West Shepherd’s Bush
and help shape a workplace as creative, inclusive, and exciting as the
neighbourhood around us.