Research Assistant Pay Range: £26,000 Contract: Perm position with a 6 month training programme included Hours: full-time (40 hours, 9am-5pm Monday-Friday) hybrid working Reporting to: TBC Location: Shoreditch Office to start full time in the office and later hybrid working Other benefits: Birthday Leave, Wellbeing Leave, Access to 24/7 Employee Assistance Program (EAP), Bi-annual company-wide social events, quarterly team socials, Charity Support - the opportunity to get involved with the charities we support and fundraising initiatives. During the Graduate Research Programme, you will support and train with the research team within your allocated department, as directed by your Line Manager or Senior Management, in a timely and professional manner. This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn. You will have 6 months of training to then progress straight into a research associate role once completed. Main duties and responsibilities To research records, both in-house and externally as referred to you by Case Managers To provide effective and efficient administrative service, including scanning, photocopying and filing, to Case Managers and the rest of the team To assist Case Managers with written correspondence and report preparation To help with ordering and distributing certificates To process family tree requests To assist Case Managers with creating distribution schedules To undertake training and development as specified by the Line Manager Ensure that your workstation is kept clean and tidy Any other additional duties appropriate to the post as requestedSkills, Knowledge, Education & Experience Essential Educated to a degree level or equivalent experience in a relevant field Good working knowledge of Microsoft Word and Excel Excellent research skills Attention to detail Methodical approach Excellent communication and interpersonal skills Ability to work on own initiative and organise own workload Problem solving skills and the ability to respond to sudden unexpected demands Ability to cope under pressure Reliable, Flexible and adaptable Contribute to the effectiveness of the team Autonomous working Desirable Experience working in an office environment Confidence in handling phone calls from members of the public and ability to communicate with them in a courteous manner Experience of handling and resolving customer queries and complaints Interest in research Research based degree such as History. This role is ideal for someone who thrives in research and has an investigative mind. If this is you please apply now. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application