DHL Air (UK) is the UK’s largest all‑cargo airline, operating a fleet of B757, B767 and B777 aircraft across global routes. As part of DHL Express, recognised as the #1 Great Place to Work® in Europe, we are proud of the people who help us keep the world connected.
We are now looking for an Airline Business Support Administrator to join our team and help us deliver on our commitment to Excellence. Simply Delivered.
About the Role
In this role, you will provide essential administrative support that helps keep our airline operations running smoothly. You will work closely with colleagues across the business, ensuring key processes are completed accurately and on time. Your work will have a direct impact on our ability to operate safely and deliver outstanding service.
Your main responsibilities will include:
* Coordinating and renewing airside passes for DHL Air personnel
* Planning vehicle maintenance and arranging airside vehicle passes
* Acting as a first point of contact for enquiries and escalating when needed
* Providing meeting support, including preparing materials and taking minutes
* Producing business-related certificates and uploading them to the training database
* Maintaining training records and monitoring expiry dates
* Supporting daily and weekly aircraft catering coordination
* Providing holiday cover for the wider team
* Delivering general administrative support as required
What We’re Looking For
We welcome applicants who bring motivation, attention to detail, and a commitment to great service. You don’t need extensive experience - your skills, potential, and mindset matter most.
Required
* Five GCSEs (A–C / 9–4), or equivalent, including Maths and English
* Administration experience in a business or similar environment
* Strong attention to detail and ability to follow procedures
* Good organisational and time‑management skills
* Ability to work independently and meet deadlines
* Clear and confident communication skills
* Ability to work well with colleagues at all levels
* Working knowledge of Word, Excel and Outlook
Nice to Have
* Experience taking meeting minutes
* Familiarity with PowerPoint
What We Offer
* A competitive salary
* Access to a range of DHL benefits including private healthcare, access to a 24/7 GP helpline and a company pension scheme.
* The opportunity to grow your skills within an employer recognised globally as a Great Place to Work®
How to Apply
If you have a proven track record of achievement to match the requirements for the role of Airline Business Support Administrator and you are looking for your next career move, simply apply online ensuring that a full up to date CV & cover letter are attached with your application.
We are committed to fair, transparent, and inclusive recruitment. We strive to ensure all candidates are treated with dignity and respect, and we promote equality of opportunity throughout our organisation.
Closing Date: 18th February 2026