Role - Clinical Negligence Paralegal
Salary - £30k
Location - London (hybrid)
As a Paralegal in the team you will provide an important link between the client and the firm, having responsibility for aspects of file management, under supervision.
Key Responsibilities
* Undertake fee earning tasks to assist with running of a caseload with a view to run their own caseload under the supervision and management of qualified lawyers and carry out simple, routine tasks
* Draft legal documents using appropriate precedents and templates which address all relevant legal and factual issues and accurately reflect the client’s instructions
* Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly
* Highlight and escalate any issues to qualified lawyers
* Providing excellent client service at all times and adhere to the firms Client Experience (CX) principles
* Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements
* Ensure adherence to all affiliations and standards connected to the department
* Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures
* All administrative duties associated with this role
Sustainable Growth
* Support fee earners to prepare for BD & marketing activities
* Attend BD events where appropriate
* Take an active part in promoting the firm through Social media channels such as Twitter, LinkedIn and Facebook
* Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system
* Begin to build business relationships with 3rd parties under supervision (e.g. agents, referrers, experts), responding to enquiries and building a good rapport
Dynamic Culture
* Demonstrate proactivity and creativity by seeking and suggesting improvements
* Develop meaningful relationships based on trust and provide support to your team
* Have pride in all work that you do and seek the best outcome for your work, your team and the Firm
* Be open, inclusive and supportive of others in the Firm, both in your team and business wide
Financial & Operational Excellence
* Time record all work and work towards a fee earning target set (£20,000 up to £60,000)
* Work towards personal objectives, recording progress within About Me
Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate.
* Legal qualifications (LLB or CILEx) (desirable).
* Previous experience within a Clinical Negligence role (essential).
* Excellent organisation capability with the ability to effectively prioritise (essential).
* Solid understanding of Microsoft Office suite and other relevant IT platforms (essential).
* Strong written communication skills (essential).
* Demonstrate a good understanding of client relationship management (essential).
* Ability to undertake basic legal work under supervision and use initiative where required (essential).