Managing Director - Mechanical, Fire & Smoke
Managing Director - Mechanical, Fire & Smoke
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Role: Managing Director of Mechanical, Fire and Smoke
Location:Kemsing, Kent
Contract: Full time
The role
The Managing Director of Mechanical, Fire and Smoke holds ultimate responsibility for overseeing the entire division, driving its strategic direction, ensuring sustainable growth, and cultivating lasting partnerships with clients. This position plays a critical role in driving performance while ensuring that the actions of our colleagues align with our commitment to being Customer Centric, achieving Operational Excellence, prioritising Safety First, demonstrating Ownership, and remaining Results Driven. This position oversees all aspects of team performance, ensuring high-quality service delivery, managing KPIs and incentives, maintaining health and safety standards, fostering effective communication, and providing comprehensive support to engineers and service coordinators. The Managing Director collaborates closely with all members of the team and other departments to drive operational excellence and contribute to the overall success of the company.
Your responsibilities
Strategic Planning and Execution
* Formulate and implement comprehensive strategies that align with overall corporate objectives, ensuring the business unit's significant growth and profitability.
* Define clear long-term goals for the division and ensure they are aligned with the company's overarching vision and market opportunities.
* Track and analyse the performance of the division, adjusting strategies and operations as needed to meet ambitious objectives.
Operational Management
* Ensure that the business unit operates efficiently, effectively, and profitably on a day-to-day basis.
* Works closely with the helpdesk to manage the allocation of resources, including finances, human resources, and technology, to ensure optimal productivity and efficiency.
* Continuously seek ways to improve processes, reduce costs, and enhance the overall operational efficiency of the business unit.
* Develop, manage, and oversee the business unit's budget, ensuring adherence to financial plans and objectives.
* Drive revenue growth and maintain profitability by managing costs, increasing sales, and enhancing margins through accurate job costing, regular review of current job costs, and collaboration with the team to identify areas for improvement.
* Provide regular financial reports and forecasts to senior management, ensuring transparency and accuracy.
Team Leadership and Development
* Supports the Business Unit Director in leading, mentoring, and motivating a team of managers and employees within the business unit, fostering a positive and productive work environment.
* Continuously define and enforce the roles and responsibilities for the entire team, ensuring everyone understands what is expected of them to be compliant and perform.
Customer and Stakeholder Relationship Management
* Build and maintain strong, lasting relationships with key clients and strategic stakeholders, ensuring high levels of customer satisfaction, loyalty, and repeat business.
* Handle negotiations with clients, suppliers, and partners, and resolve any conflicts or issues that arise. Specifically with Pro-Fire, by setting up meetings and working with the team to ensure clear communication and understanding of expectations.
Market Analysis and Business Development
* Conduct in-depth market analysis, competitor activities, and customer needs to identify significant opportunities for strategic growth and expansion.
* Lead initiatives to explore new business opportunities, strategic partnerships, and emerging markets to drive the division's long-term growth.
* Work closely with product development teams to ensure that the business unit's offerings remain competitive and aligned with market demands.
H&S, Compliance and Risk Management
* Makes Health & Safety the centre of everything.
* Ensure that the business unit complies with all relevant regulations, laws, and industry standards.
* Identify potential risks to the business unit and develop strategies to mitigate these risks.
* Maintain high standards of quality in all aspects of the business unit's operations, from product development to customer service.
* Oversee the booking of training for the team, conduct PPE assessments, ensure that the appropriate workforce are allocated to work (i.e. 2 men on electrical/high risk works), and verify that either a BUD or a TSM initiates and correctly signs off each project, particularly when subcontractors are involved.
Reporting and Communication
* Regularly report to senior management on the performance of the business unit, including financials, operational efficiency, and strategic initiatives.
* Collaborate with other departments such as finance, marketing, HR, and IT to ensure the business unit's needs are met and its goals are supported.
Innovation and Continuous Improvement
* Encourage and implement innovative ideas and practices within the business unit to maintain a competitive edge.
* Foster a culture of continuous improvement, ensuring that the business unit remains agile and responsive to changing market conditions.
Performance Metrics & Indicators
* Health & Safety within the department is our number 1 priority. We continue to focus on enhancing our safety practices for both our employees and customers. The MD will encourage this culture in all daily operational tasks.
* Ensure that the department's customer service delivery meets or exceeds expectations as measured by scorecards.
* Consistently meeting financial targets (WIP against turnover, Subcontractor Spend, Unresolved invoices etc).
What we’re looking for:
Education & Experience:
* Previous Operational Directorship or Managing Director experience required.
* Previous experience working in an F&S / Mechanical business.
Technical Skills:
* Pay attention to details, such as verifying PPE against ESR, ensuring accurate job costing, and clearly defining roles.
* Strong data analysis skills and the ability to present data back to the board and the broader business.
Soft Skills:
* Strong leadership, mentoring, and coaching skills.
* Excellent verbal and written communication.
* Highly organised and capable of managing multiple tasks in a fast-paced environment, as well as working closely with team members and the wider team to achieve objectives.
* Strong decision-making, prioritisation, and conflict-resolution skills. Clear and concise communication is essential, whether it's defining R&Rs, discussing job costing, or managing supplier and customer expectations.
* Calm and professional under pressure.
* Proactively schedules and conducts meetings, logs action points, and creates clear documentation (e.g., R&Rs).
* Takes ownership of health and safety, efficiency improvements, and team development, ensuring tasks are completed and signed off correctly.
Preferred Skills & Qualifications
* Proven Leadership capabilities.
* Driven and Ambitious, looking to progress their career is a fast-growing company.
* Holds a good strategic understanding and is capable of seeing the bigger picture with future planning
* Capable of developing the whole team
Get in touch
If you are an experienced Operations Director or Managing Director with experience working in a Fire & Smoke or Mechanical business, get in touch today!
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Facilities Services
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