Pay: From £24,570.00 per year
Job Description
The Sales Administrator is responsible for providing support for sales team. This involves dealing with customer requests, providing quotations and information such as lead times, pricing, etc. The role may also include customer prospecting and closing orders via the phone or via email communication.
The key responsibilities for a Sales Administrator are as follows:
Receiving and processing purchase orders
Liaise with customers that have a maintenance contract and renew their ongoing contracts
Verifying orders, including customers' personal information and payment details
Contacting customers by phone or email to answer queries and obtain missing information
Contacting prospects to inform them of our solutions and capabilities
Closing orders as well as closing orders at the request of the sales representative
Maintaining and updating sales and customer records
Compiling monthly sales reports
Expediting orders through internal liaison
Directing feedback from customers to management and relevant departments
Supporting the sales department with other administrative tasks, if requested
Deliver product training to customers by Web, face-to-face, or over the telephone
Follow company standard processes, policies and procedures
Ensure management is updated through reports and Datto reporting
Suggest improvements and changes to existing processes to improve the quality of service
Skills
Proper phone etiquette
Exemplary attendance and punctuality
Ability to speak and write clearly and accurately
Customer focused behaviour
Drive for performance and results
Team player
Confident approach to tasks and responsibilities
Can do attitude and open for initiatives
Effective listening skills
Multi-tasking capabilities
Career Path
This position may be considered and feed in the following job opportunities;
Account Manager
Inside Sales Executive
Business Development Manager
Job Type: Full-time
Benefits
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Profit sharing
Ability To Commute/relocate
Kilmarnock KA3 1HA: reliably commute or plan to relocate before starting work (required)
Experience
Sales administration: 1 year (required)
Language
English (required)
Work Authorisation
United Kingdom (required)
Work Location: In person