* All applicable SLA and KPI delivery
* Ensuring 100% statutory compliance and/or ensuring a remedial programme is in place
* Ensuring H&S compliance to legislative and company standards
* Management of the team, including PDRs, succession planning, absence and performance management
* Financial performance of the contract to budget targets
* Identification of additional works and capital projects
* Identification of growth opportunities in FM, Energy, Property or digital applications
* Supporting and developing the contract business plan with the Regional Director
* Seek customer feedback and identify opportunities to enhance satisfaction levels and organic development opportunities
* Provide miscellaneous management reports for the Regional Director and SLT as required
* Support the contract through sponsoring and championing central projects, PIP implementation and identifying process enhancements
* Previous experience in a similar role, managing PFI contracts
* Strong and successful facilitation, negotiating and influencing skills,
* Ability to develop effective relations with key stakeholders including senior management, customers, staff teams and clients
* Ability to set and achieve targets via effective engagement with stakeholder groups
* Strong communications skills and plain English writing skills.
* Effective communication and presentation skills.
* Please note, due to the nature of the contracts, the successful candidate will be required to undergo an Enhanced Disclosure check.
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